Shipping & Delivery
Straight to your door
Every piece is checked and packed by hand, then shipped express with tracking.

Delivery times
Business days, Monday to Friday. Metropolitan France only for now.
Checked by hand
Every piece is prepared and checked within 1 to 3 business days, then packed by hand.
Express carriers
Shipped by DHL or FedEx express. Delivery costs are shown at checkout, before you pay.
Tracked to your door
Your tracking link arrives by email as soon as your order ships, and in your account.
Good to know
Where do you deliver?
We currently deliver to metropolitan France. More countries are coming soon: contact us if you live elsewhere.
How much is delivery?
Delivery costs depend on your order and are shown at checkout, before you pay.
Are the times in business days?
Yes. Business days run Monday to Friday, excluding public holidays.
My parcel arrived damaged.
Contact us within 48 hours of delivery with photos of the piece and the packaging. We will replace it at no cost.
Still need help?
Questions about delivery?
We answer every message within 24 hours, Monday to Friday. Include your order number if you have one.

Join the AKNA world.
New drops, exclusive offers and hair inspiration, first.